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Native Skype for Business calling on iOS could rightfully challenge the rest of the mobile voice over IP (VoIP) market. Starting with the fact that Microsoft is showing its iOS app development chops with its Microsoft Office and SharePoint apps, that good work and user experience (UX) are finding their way into the Skype for Business app.
Improved UX
The Skype for Business iOS app sports a new look and feel from previous versions. Top of this list is an at-a-glance view of your upcoming meetings and conversation history, easy call control, and other improvements.
Multiple Communications Channels
If your mobile users can access Skype for Business Server 2015, they gain the ability to communicate with their Skype contacts by using:

 

  • Instant messaging;
  • Audio call; or
  • Video call.

 

New and Improved Dashboard
The new Skype for Business app includes a dashboard that serves up all your call information at a glance throughout your workday. It gives you:

 

  • Contact search of your global address book and local contact lists;
  • A view of upcoming appointments and meetings; and
  • Recent conversations, showing the history of your recent chats, phone calls, and meetings.

Improved Caller Experience
The Skype for Business app is further testimony to the fact Microsoft has the iOS app development game down when it comes to UX. The new app includes larger buttons, full-screen video, and multiple views for calls and meetings. This new experience gives you improved control over meeting actions, especially call management (muting and adding participants).
The Skype conversation history now syncs with Microsoft Exchange Server. That’s right: Conversations that occur on your Skype for Business mobile device appear in that device’s conversation history and back on your Skype for Business PC application.

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